Customer Services Solutions
We know that one size does not fit all - each healthcare facility has its own priorities. From the most basic service agreement to the most comprehensive, RightFit helps every customer find the right fit in proven service solutions.
Maintenance Services
We offer a broad range of maintenance service agreements to meet your priorities and technologies. To give you flexibility.
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RightFit Service Agreements
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RightFit Service Agreements
- RightFit Uptime for exceptional performance
- RightFit Protection delivers robust security
- RightFit Primary the flexible advantage
- RightFit Value provides basic care
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Philips e-Alert
- System uptime
- Reduce unexpected maintenance
- Enhance patient throughput
- Environmentally friendly
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Philips e-Alert
- System uptime
- Reduce unexpected maintenance
- Enhance patient throughput
- Environmentally friendly
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Service Solutions
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For Imaging Systems
- To suit your needs
- Exceptional performance
- Robust security
- Flexible advantage
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For Ultrasound Systems
- Protection - robust security
- Primary - flexible advantage
- Value Planned Maintenance - make the most of your budget
- Support - cooperative relationship
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For Patient Monitoring
- RightFit Protection* - five year software maintenance agreement
- RightFit Value - flexible support to fit your budget
- RightFit Value Alliance - reliable support for your in-house engineers
- RightFit Support - critical backup for your in-house staff
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For Multi-Vendor Services
- Quality non-Philips parts and expertise to ensure uptime
- Shared service for variety of resources provides fast response
- Support for diagnostic imaging and biomedical devices to meet regulatory requirements
- Integrated solution simplifies asset management
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Customer Services Portal With our Customer Services Portal all of the moving pieces of your imaging inventory just got easier. And it comes with every Philips Equipment.
Managed Maintenance Services
Lifecycle Services
Accessing our latest lifecycle solutions for your Philips Imaging Systems offer you true flexibility, convenience and empowerment.
Performance Services
Performance Improvement Services envisions to empower hospital departments by providing a flexible suite of continuous improvement solutions to provide a path to help you find and maximize opportunities for doing more with less while helping you focus on patient care.
Education & Training
Our comprehensive, clinically relevant courses, programs, and learning paths are designed to help enhance operational efficiency and provide high-quality patient care.
